BigTime Review 2022 -

What is BigTime?

BigTime is the leading time tracking and project oversight solution that protects your time like your wallet depends on it. Seriously, it takes fewer clicks to accomplish any task. Spend less time on data entry with easy-to-use, smart timesheets that autofill entries when possible. BigTime ensures projects are delivered on time and on budget. Firm operators can quickly gain visibility into their project status, staff utilization, and project billables.

BigTime is a leading Professional Services Automation (PSA) software that helps you scale your business by giving you the ability to track and act on your operational metrics. Even with remote work, easily manage time, expenses, and billing for multiple projects all at once, and quickly identify areas of opportunity with advanced features like resource allocation and custom reporting. With BigTime Wallet and client portal, you can get paid faster using custom invoicing and payment processing.

BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense tracking, WIP management, task & workflow management, invoicing, billing and more.

BigTime time tracking captures all time spent on projects or out of office activities through a mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile devices and attach scanned receipts. Once finalized, the solution automatically generates a digital expense report and submits it to the system for approval.

BigTime also offers comprehensive project management features that help managers monitor project status, define tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses manage their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements.

Users can access the solution on their Android and iOS devices using the BigTime mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.

What do you like best about BigTime?

Ryan Anderl has been great in taking us through the onboarding and training process with BigTime. He has been patient and clear as we ask him similar questions over and over. As I re-listen to the recordings of our calls, I see what demanding clients we have been. We talk among ourselves and are undecided about what we want to show up on invoicing. We interrupt and talk over Ryan at times, yet he patiently waits. Rather than just quickly show us how it is done, he lets me ‘drive’ so I can learn the process for the next go around. BigTime is a very robust and flexible program with lots of options and lots of ways to get similar results. Ryan shows us these options but emphasizes the quickest, easiest or most effective way to get the results we want. We are very pleased with BigTime’s integration with Quickbooks.

BigTime is user friendly for our crews that work on the job sites and it is very customizable and fits the needs of our office staff as well, and customer support helps us hold it all together.

I love the ability to be able to track my team’s time for invoicing as well as do my invoicing and send my invoices all from one place. Having the ability for all the time tracking, invoices, and payments all in one place is extremely helpful as well as being able to access remotely at anytime.

The best feature of BigTime is time tracking. First, it is easy for employees to record their time. Second, it gives managers the ability to track the time their employees spend on their projects.

What do you dislike about BigTime?

The only issue I have had so far is the need to refresh BigTime in a new window in order to see the changes that I made. It isn’t a very big deal to have to do that. I was also told in the chat feature that using Chrome vs Edge would solve this problem. So an easy solution to a non-problem.

There are some features that every now and then don’t quite work correctly. Sometimes i have to manually send invoices becuase bigtime wont let me send specific invoices. i also wish there were project specific dashboards related to invoicing so i can see budget and billing in one place and not have to have multiple screens open.

BigTime can be a bit overwhelming due to the vast number of options you can customize. I think start-up packages tailored towards specific industries could help new customers get the basics functioning quicker.

Because BigTime is a robust and flexible program with lots of options, there is a learning curve for using it.

What problems is BigTime solving and how is that benefiting you?

BigTime checks all the boxes for us. It allows contractors to submit time, it integrates with Quickbooks, it can keep track of project budgets and % complete.

BigTime is working to create a more user-friendly web version for tablets. Our field staff uses tablets to perform other tasks, so this update will help us find data in BigTime much quicker.

Right now i’m not sure if any problems haven’t been solved. typically when i reach out i get a concrete response from the bigtime team. Today i reached out about read recipets on invoices and that is currently not a feature and made a request for it.

BigTime has changed our way of recording employees’ time and invoicing our clients. Putting our time into BigTime is extremely easy for our employees. We can track projects and see productivity in real-time. This then easily translates into our invoices for quick review prior to emailing to clients. The response to the new look of our invoices has been amazing. We have been told they are so easy to review and process for payment. Several of our clients have completed the payment process on their end in a very short period of time, which has led to quicker payment to us.

BigTime Features

Pros

“I like the ability to send reminders for yourself or employees for specific jobs. Helps keep everyone on the same page.”
“The training was really amazing. And the capabilities made it well worth the switch from Productive.”
“Very glad I purchased the product. I see all the areas it will help me in my business.”
“Its been great so far! super friendly and helpful staff.”

Cons

“We purchase the data import package and that process was bad, the numbers did not match ours, he just told us the import was done and provided not reports to show the numbers matched.”
“When using on an airplane with weak internet, the application does not function as well as on the ground.”
“We did it backwards which cost us about three weeks of loss time.”
“The only thing I can say we really dislike about BigTime is not having a “clock-in, clock-out” function. Meaning the software does not record the time of day you start and end.”

BigTime Pricing

Starting From:

$10.00 /month

Pricing Model: Per User

Yes, has free trial
No free version

PRICING DETAILS (Provided by Vendor):

BigTime Software has not provided pricing details yet.